Unlock Meaningful Work

We're Building the AI Platform for Employee Support

We help everyone get out of the helpdesk and back to the work they enjoy.

Working at Serval

We believe a great workplace is stunning colleagues — people you respect, admire, and look forward to spending your day with. We're lucky to have assembled an elite team of builders and sellers united around our goal of reimagining the employee support experience while building a generational company. You won't find a smarter, harder working, or kinder group of people. The job isn't easy, but this is the place to do the defining work of your career.

And the world is taking notice…

Our Investors

We just raised a $75M Series B at a $1B valuation led by Sequoia. That brings our total funding to over $127M from the world's best investors.

Open Roles

Engineering

• Automation Engineer (San Francisco)
• Deployment Strategist (San Francisco)
• Deployment Success Manager (San Francisco)
• Engineering Leadership (San Francisco)
• Head of Deployment (San Francisco)
• Security Engineer, Application (San Francisco)
• Security Engineer, Corporate (San Francisco)
• Security Engineer, Detection and Response (San Francisco)
• Security Engineer, Infrastructure (San Francisco)
• Software Engineer Intern (San Francisco)
• Software Engineer, Applied AI (San Francisco)
• Software Engineer, Backend (San Francisco)
• Software Engineer, Deployed (San Francisco)
• Software Engineer, Frontend (San Francisco)
• Software Engineer, Infrastructure (San Francisco)

G&A

• Exceptional Talent Reserve (San Francisco)
• Executive Assistant (San Francisco)

Marketing

• Field Marketing Manager (San Francisco)
• Integrated Growth Marketing Lead (San Francisco)
• Senior Field Marketing & ABM Manager, East (New York)
• Senior Field Marketing & ABM Manager, West (San Francisco)
• Senior Manager, Social Media (San Francisco)
• Senior Product Marketing Manager (San Francisco)

Sales

• Enterprise Account Executive (San Francisco)
• Head of Solutions Engineering (San Francisco)
• Majors Account Executive (San Francisco)
• Mid-Market Account Executive (New York)
• Regional VP, Sales (San Francisco)
• Sales Manager, Enterprise (New York)
• Sales Manager, Mid-Market (New York)
• Solutions Engineer (San Francisco)
• Solutions Engineer - Strategic (Remote)
• Strategic Account Executive (San Francisco)
• VP, Sales- Majors (San Francisco)

Talent

• Emerging Talent Recruiter (San Francisco)
• GTM Recruiter (San Francisco)
• Lead Sales Recruiter (San Francisco)
• Professional Services Recruiter (San Francisco)
• Recruiting Coordinator (San Francisco)
• Sourcer (San Francisco)
• Technical Recruiter (San Francisco)

What will you build?

Book a demo
Product
Resolve Requests
Build Workflows
Transform Ticketing
Manage Access
Company
Serval Start
Open Roles
Trust
Resources
Docs
Pricing
Blog
Integrations
Case Studies
Perplexity
Together.ai
Mercor
Cribl