Serval News: ITSM product news, company updates, releases & features
Serval News
Jul 28, 2026
Serval Launches Program to Transform Employees Into Future Founders
Jul 28, 2026
Our approach to hiring: fewer, better, every time
Jul 14, 2026
Raising the automation ceiling
What we learned building proactive agents
Jun 30, 2026
Introducing Catalyst: Automating a task forever should be easier than doing it manually once
Automation tools have been around for decades. Serval changes the math on when it’s worth reaching for them - by making tasks easier to automate than do manually once.
Jun 23, 2026
Carl Eschenbach's Blueprint for Building Lasting Companies in the AI Era
From scaling VMware to $7B and serving as the CEO of Workday to investing in the future as a partner at Sequoia, Carl Eschenbach shares the principles he's carried across four decades of building and scaling enterprise technology's most enduring companies.
Jun 16, 2026
Hire High-Agency People
I have 11 direct reports, while our CTO Alex has somewhere around 30, and I expect those numbers to increase as our team grows.
Jun 10, 2026
Do the hard things, always
How Serval is building a universal automation platform to eliminate manual operational work across companies.
Jun 1, 2026
Serval’s Three Operating Principles
We don't have a culture deck. We have three operating principles.